Same-Day Delivery Terms and Conditions

These Same-Day Delivery Terms and Conditions (“Delivery Terms”) govern the local same-day delivery services provided by Money Saver AppliancesLLC (“Company,” “we,” “us,” or “our”) to customers located within our designated local service area. By requesting same-day delivery, you (“Customer” or “you”) agree to be bound by these terms.

1. Service Eligibility and Local Area

Same-day delivery is available for in-stock large home appliances (including but not limited to refrigerators, ranges, washers, and dryers) purchased at our physical location or via our website for delivery within Chattahoochee, Florida and surrounding areas (our “Local Delivery Area”). Service area availability may vary by day based on routing and capacity, and we may decline same-day delivery outside our normal local routes even if you are nearby.

• Availability: Same-day delivery is subject to inventory, vehicle availability, staffing, safe road conditions, and schedule capacity.
• Order Cut-Off (Same-Day Eligibility): Orders must be placed and paid in full (with cleared payment) by 2:00 PM ET to qualify for same-day delivery, unless we tell you otherwise at checkout. Orders placed after the cut-off time will be scheduled for the next available delivery date (often the next business day).

2. Delivery Fees

Local same-day delivery is provided for a flat fee or distance-based fee as disclosed at the time of purchase (before you finalize your order). Delivery fees may vary based on distance, item size/weight, stairs, or other access considerations, and any special handling will be disclosed when possible.

• Non-Refundable After Dispatch: Delivery fees are non-refundable once the delivery vehicle has been dispatched (loaded and/or departed our facility), except where required by law or as expressly stated in these Delivery Terms.
• Failed/Incomplete Delivery Attempts: If a delivery attempt is made but cannot be completed due to Customer-related issues (for example: no one 18+ is present to sign, incorrect address, blocked/unsafe access, pets not secured, item will not fit, or utilities are not ready), we may (a) return the appliance to our facility and (b) charge an additional delivery fee to reschedule.

3. Customer Responsibilities and Site Preparation

To ensure a smooth (and safe) delivery, the Customer is responsible for the following:

• Measurement: Ensuring the appliance will fit through all entryways, hallways, and into the final designated space. Please measure doorways, tight turns, stairwells, and the installation location ahead of time.
• Clear Path: Providing a clear, safe, and unobstructed path from the street/driveway to the drop-off or setup point (including removing pets from the area and moving furniture, rugs, or clutter). If weather creates unsafe conditions (for example: slippery steps or walkways), we may pause or reschedule for safety.
• Someone 18+ to Receive Delivery: An adult (18 years or older) must be present during the delivery window to provide access, inspect the appliance, and sign for delivery.
• Utility Readiness: If you request setup/ connection, all water shut-off valves, drains, gas lines, and electrical outlets must be accessible, in good working order, and compliant with applicable codes. We do not modify plumbing, electrical, cabinetry, or gas lines.
• Access & Safety: You must provide safe access for our team, including adequate lighting and a reasonably safe path. We may refuse delivery or setup if conditions are unsafe (including aggressive/loose pets).
• Protection: Please protect flooring and walls if you have special concerns. While our team uses professional care,Money Saver Appliances is not responsible for minor scuffs/scratches that can occur from standard delivery maneuvers in tight spaces or due to pre-existing conditions (uneven floors, weak flooring, narrow door frames, etc.).

4. Delivery Window, Attempt, and Acceptance

• Delivery Window: We will provide an estimated delivery window (for example, a morning/afternoon block). Delivery times are estimates, not guaranteed appointment times, and routes can change due to traffic, prior stops, or safety conditions.
• Adult Presence: An individual at least 18 years of age must be present during the delivery window to provide access, inspect the goods, and sign the delivery receipt.
• Inspection (Do This Before We Leave): Please thoroughly inspect the appliance and packaging for visible damage (dents, scratches, broken parts) before the delivery team leaves.
• Signature of Acceptance: Your signature on the delivery manifest confirms the appliance was delivered and that any visible/cosmetic issues were noted at delivery. Claims for visible/cosmetic damage that are not reported before the delivery team departs may be denied.

5. Setup/Installation and Haul-Away / Disposal Limitations

• Delivery vs. Setup:Standard delivery generally includes bringing the appliance to your home and placing it in the requested location where reasonably accessible. If we agree to “set up” an appliance, that typically means basic placement and connection (as applicable) using existing, compatible hookups — not carpentry, custom modifications, or code work.
• No Modifications: We do not cut countertops, modify cabinets, move doors, change electrical or plumbing, or alter gas lines. If professional work is needed, you are responsible for arranging it before delivery.
• Haul-Away Is Not Included Unless Separately Arranged: We do not haul away or dispose of old units unless you arrange it separately and pay any applicable haul-away fee at the time of purchase (or as otherwise approved by us).
• Haul-Away Requirements (If Purchased):The old appliance must be disconnected from all utilities (water, gas, electric) and emptied of all contents prior to our team’s arrival. We may refuse haul-away of appliances that are infested, excessively soiled, or pose a biohazard risk to our staff.

6. Cancellations and Rescheduling

You may cancel or reschedule your same-day delivery without penalty if the request is made at least two (2) hours prior to the scheduled delivery window. Cancellations made after the truck has been loaded or dispatched will result in a forfeiture of the delivery fee.

7. Delays, Unforeseen Circumstances, and Limitation of Liability

We work hard to get your appliance to you the same day, but sometimes things happen. Money Saver Appliances LLC is not responsible for delivery delays or inability to complete delivery due to circumstances beyond our reasonable control, including but not limited to:

• Severe weather, storms, flooding, or other unsafe conditions.
• Traffic delays, accidents, unexpected detours, or road closures.
• Mechanical issues with delivery vehicles.
• Supplier or inventory issues discovered prior to dispatch.
• Customer-provided information that is inaccurate or incomplete (address, gate codes, contact details).
• Unsafe conditions at the delivery location (blocked access, unsecured pets, unsafe stairs/walkways, etc.).

If we are delayed: We will do our best to notify you and provide an updated ETA or window. If same-day service is no longer possible, we may reschedule to the earliest available date/time.

Our responsibility if delayed: To the extent permitted by law, our sole obligation for a delivery delay is to (a) complete delivery when feasible, (b) reschedule delivery, or (c) at our discretion, refund the delivery fee (or the unused portion of it, if applicable). We are not liable for indirect, incidental, special, or consequential damages (such as lost time, lost wages, or alternative service costs) arising from delays.

Liability after delivery / risk of loss: Once the appliance is delivered to your address and accepted (including signature or other confirmation of delivery), responsibility for the appliance transfers to you, except to the extent a valid, documented damage claim is made at delivery in accordance with Section 4 or as required by law.

8. Governing Law

These Delivery Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of Gadsden County, Florida.

9. Contact Information

For questions regarding your delivery or to reschedule, please contact:

Money Saver Appliances LLC
Chattahoochee, FL
Phone: 850-491-7248
Website: https://www.moneysaverappliances.com